top of page

Kilimanjaro Climb Policies

The rules we run every expedition by – who we take on the mountain, how we keep you safe at altitude, how we treat our crew, and what happens if your plans change.

3_edited.png

6 POLICIES · SET BY OUR FOUNDING GUIDES

No fine print – just how we work.

Most of these policies exist for one reason: safety. Kilimanjaro is a serious high-altitude environment, and clear rules – about age, health, oxygen, and insurance – are what keep our 95%+ success rate honest.

 

The rest is about fairness: to you when plans change, and to the porters and guides who make every climb possible. Each policy below is written in plain language, with no surprises hidden in the details.

Age policy

The minimum age for the summit, how we handle climbs with teenagers, and what we ask of climbers over 60 – including when a doctor’s clearance is required.

Kilimanjaro_hijing.jpg
Kilimanjaro_Oxygen1.jpg

Oxygen policy

Emergency oxygen travels with every group – but it is a rescue tool, not a climbing aid. When we use it, how daily SpO2 and pulse checks work, and what happens if a climber needs to descend.

Porter welfare

Our crew is paid at the top of the Tanzanian scale, directly and in full. Enforced load limits, their own mess tent with hot meals, proper shelter – and a straight answer on how tipping works.

photo_2025-09-24 11.18.32.jpeg
Kilimanjaro_Oxygen2.jpg

Medical requirements

The health questionnaire every climber completes, conditions that need a conversation with us (and your doctor) first, and the medication to discuss before you travel.

Cancellation & refunds

Plans change. Here's exactly where you stand if yours do – refund windows, payment deadlines, and how to move your booking to another departure date.

Kilimanjaro_camp.jpg
backpack.jpg

Insurance requirements

Every climber needs travel insurance that covers trekking to 6,000 m, including helicopter evacuation. What the policy must include, and the providers our climbers use most.

A question the policies don't answer?

Write to us — a guide, not a chatbot, will reply. We'd rather explain everything before you book than surprise you after.

Get a Glimpse Into a Kilimanjaro Adventure

bottom of page